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      Safelite AutoGlass

      Engaged Employer

      Safelite AutoGlass reviews

      Customer Service Representative - Anonymous employee Safelite AutoGlass Employee Review

      3.0
      Nov 2, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Management is great at the Hiawatha location and they really cared about employees as a person. Also, they have a lot of opportunities for people to get raises, even in your 90 days! They promote inside the company, and not based on seniority which is nice.

      Cons

      Like any phone job, people can be rude. Also, you are taking insurance claims, sometimes, that can mean a person has died I do not recommend this job for highly emotional or empathetic people. Supervisorso seemed to be stretched thin and it could sometimes be hard to get something taken care of right away because even though they're all great people, they seem to have a million things to do.

      Explore other reviews about Safelite AutoGlass

      5.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working hours, easy to learn, great environment.

      Cons

      The 1 minute late, rule. If you’re ONE minute late from break, lunch, or even clocking in.. it counts toward your “infractions”. You can only get 3 for the first 60 days. Even if your wifi goes out, you get sick.. anything. It counts.

      avatar
      Safelite AutoGlass Response
      1d
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
      2.0
      Jun 28, 2026
      Auto glass technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that they will teach you and train you to install Auto Glass? Cannot answer this truthfully

      Cons

      I've applied twice to the tech training position. The first time I thought that I may have made an error? The Yellow Brick Rd location had adds for 18 positions available. I applied again fixing what I thought the issue to be. I was again sent an email that they were not moving to the next step with me. This makes ZERO sense. I was just recently a slot tech out of Horseshoe. I also was a tech for a company that handed a few interior pieces for Amtrak.

      avatar
      Safelite AutoGlass Response
      1d
      We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
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