Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 143 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 123 reviews)); "Flexible and good training" ((in 68 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Mar 23, 2015

Love this job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good JOb to have, excellent pay excellent benefits great place to grow as a person

Cons

don't really have any. besides more communication between coach and CSR other than that I love it

4.0

Mar 23, 2015

Opportunites for advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's good pay for a call center position. The management is relatable. If you put forth the effort, there are opportunities for promotions. This is a great job for a people person.

Cons

You really do need to make sure you get to work and log in on time. They are pretty strict about clocking in even one minute late.

1.0

Mar 21, 2015

Great work. Steady. But managed poorly. Only certain people make money off the hard work of everyone else!!

Auto glass tech- certified

Recommend

CEO approval

Business Outlook

Pros

Great work experience. Could have been a awesome employer.

Cons

The way this company is managed and the money structure is terrible!

Viewing 2155 - 2157 of 2,303 Reviews

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