Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 143 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 123 reviews)); "Flexible and good training" ((in 68 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Apr 2, 2015

A good company if you are salary. Can depend which department you are in.

Computer programmer

Recommend

CEO approval

Business Outlook

Pros

Bonuses every year the company goes above budget. Your bonus depends on managers review or you.l

Cons

the telephone center is kept at part time so no benefts is given to most of them

5.0

Mar 31, 2015

Great Opportunities For A Self Motivated individual! Have Fun on A Team

Customer service

Recommend

CEO approval

Business Outlook

Pros

I really enjoy the constantly changing work environment. It is great to have the support of a great team and know that we all work together for the most part very well and to actually get annual reviews.

Cons

I think sometimes to many people focus on stupid things and forget how great it is to have a very stable job working for a fast growing company,.. There is always going to be challenges and it is all about participating in the outcome...

3.0

Mar 27, 2015

Is good for the right person

Replacement technician

Recommend

CEO approval

Business Outlook

Pros

Your in a position to make customers happy in a frustrating moment in their life. Decent pay. Free tools. Company vehicle. My particular training class was excellent, I really did learn what was needed given the time frame of a few weeks, but I do feel it should have been longer.x

Cons

They say they provide all the tools that are needed....all except for 1 little device know as the "Extractor" that the veterans have. It's a swear word at the company now so when your in a bad situation, you have to call someone who secretly has this device. Dispatching is a pain as well, they have no problem sending you out 100+ miles away to do 1 windsheild while you still have customers to take care of in your local area, you better hope it doesn't break and is flawless!!! But I'd say the dispatch really is the worst part of this company. That and working in the elements....and the occasional cut, but you should expect that going in.

Viewing 2152 - 2154 of 2,303 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II