Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 222 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 120 reviews)); "Flexible and good training" ((in 71 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 50 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Nov 10, 2025

Low moral

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling, pay raises, room for growth

Cons

Not a caring company, very quick to terminate hard workers

4.0

Nov 10, 2025

General

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay Friendly environment Plethora advancement opportunity

Cons

Accommodations when it comes the waiting period of processing.

3.0

Nov 9, 2025

Decent culture, terrible execution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Immediate peers and supervisors are great.

Cons

Judging on stats that aren't well thought out. Making choices that actively make other stats hard to achieve.

Safelite AutoGlass Response

7mo

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

Viewing 76 - 78 of 2,301 Reviews

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