Ryanair reviews

3.3

58% would recommend to a friend

(1,924 total reviews)
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Michael O'Leary

55% approve of CEO

54% positive business outlook

Ryanair has an employee rating of 3.3 out of 5 stars, based on 1,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ryanair employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 4, 2019

Simply DON'T

Recommend
CEO approval
Business Outlook

Pros

-Nice environment, colleagues. -Its nice to come back home every day (The crew never overnight) -Its easy to swap flights or days with your colleagues if they agree. -5 working days 3 off shift.

Cons

-Salary is less than minimum wage in the UK. -They take almost 30 pounds per day from your salary if you call sick -YES, even if you've got a sickliness given by the GP. -You get a bonus of 150 pounds for not being late or call sick per month. Payed twice a year. So, if you call sick you don't get the bonus of that month. What leads to people going to work very sick........ -You don't get any food or water on board. You have to bring your own or purchase it as if you were a passenger. -The flights for the staff are often cheaper to buy as a passenger than as a worker. As a Ryanair worker most of the flights cost 80 pounds.. Its just worth it sometimes. -You don't get paid for delayed hours of a flight. -You are not allowed to wear flat shoes (girls) on board. You ALWAYS have to wear hills. What obviously makes you feel your feet and sometimes your back very sore when you finish the shift. -Your family or friends doesn't have ANY benefits - For example cheap flights or ANYTHING. - Big company so not a chance to get your ideas heard - You're just a number - No rewards for working hard.. at all. - More focused on SALES than in actual safety of the passengers. - A lot of competition for sales between the crew. Many N1/PU stealing sales from juniors. - Every month they deduct money from your payslip because they say there are missing items on the bar. How do you know its true? you don't . So they literally take whatever amount they want from your salary because "There a missing things in the bar" without any proves of it. - The crew is supposed to get "10% of the commissions" but it NEVER happens. They always take money from you. -They take ages to answer a query. Or even worst, to solve it. -They force you to read a thing called: Fleet Tweet which is like a social media you are forced to join. (only for ryanair workers). This can be VERY annoying since its all about SALES on board. -If you have a medical and the passenger needs water for example, and you take it from the bar, the crew has to pay for it. -Sometimes you've got very long shifts. for example more than 12 hours, and next 12 hours after you landed, you have another flight to operate. So theres no chance to rest properly. -You have to pay 100 pounds to get the airport ID which you need to work for them. WHY do we have to pay for an ID that we need to work for them? that doesn't even belong to us?! -If you've got a car. You have to pay for parking, even if you work at the airport. All other airlines pay for their workers parking area but Ryanair. -You don't get paid for being on stand by. So basically you have to be at home for 6 hours or more, (most of the times it last 12hours) aware if you get called to run to the airport but you are not getting paid for it. But you have to be at home because if they call you, you have an hour to be at the airport. -A lot of pressure for SALES. All they care about is sales... -They say you have to apply for UNPAID LEAVE, so if you do what they ask you to do, you don't get paid for that time you take, but if you don't apply they allocate it to you and you do get paid. So basically if you obey you don't get paid, but if you don't, you actually get paid. -They always find a way to not pay to you. -UK contracts are a joke, honestly. -If you are thinking to join the company because you want to travel, im sorry to disappoint you but WE DONT EVEN GET TO SEE THE AIRPORTS. We go to destination and straight back. You will never leave the aircraft. -Most of the people is 20 or 21 years old. Very very young crew. (Of course, someone older could never afford a life with the money we make in there). -They literally take everyone for the job. So theres many people with no skills at all. -You just get an actual Ryanair contract after 4 years. So before that you are just working for another agency. -Very difficult to grow up in the company as they don't give contract to become a PU very often. Maybe once every two years and just a few, like 5 contracts.. In a base with more than 100 juniors. -No chance to save money. Max, if you are lucky and sale like crazy, 1200 pounds a month. Also if you fly a lot, because you get pay 5,50 pounds per FLIGHT hour.

1.0
Nov 28, 2017
Recommend
CEO approval
Business Outlook

Pros

I (initially) love my job. I got great experience, I got a great buzz working for a company so well known and respected (or is that feared?) and I got really great exposure to new technologies and teams. I loved the fast environment and working with so many different skill sets and with some nice and interesting people.

Cons

On a personal level, it's hell. You are worked to the bone. I know several who left due to stress, so much stress they didn't even work a notice. There were others, fired on the last day of their 12 month probation. Plenty of people came and went not lasting 6 months. And then some others who quit their jobs to later find jobs because they just couldn't hack it (which is no reflection on them, just a reflection on this terrible environment). There are some awful managers just dying to up their own status and trying to out do others rather than working together. There is no manager training at all and as a result there are some really terrible ones (rude to their team, rude to colleagues and awful people in general). I truly believe O'Leary and some of his underlings are above the law from what I have witnessed. There is no code of ethics at Ryanair. The pay can vary but it's largely less than everyone is really worth. Some people come in on a good wage with bonus or negotiate a decent wage and bonus and those "secret" 5 days extra holidays, but around the business pay and benefits are varied and unfair. It's true you pay 8 euro to use the staff car park a month, there are no pens, there is an expectation you work well into the evenings, if you're invited out for dinner you'll pay for your own. If you bring someone external into the office for a meeting, there are no expenses to allow for you to buy them a coffee (so if someone takes you in and buys you a coffee, note that's straight from their own wages). For anyone who feels they are stuck at Ryanair - you can and will make more money somewhere else working less hours, with perks like free pens(!!), expenses, professional development & formal training and respectful working environments.

3.0
Oct 23, 2018
Recommend
CEO approval
Business Outlook

Pros

It's quite easy to get hired considering it's aviation

Cons

November 2016 -Expensive Training course which is clearly a legalized fraud (£2300 in total, £300 deducted from your salary every month). -No accommodation, Meals, transportation provided during the training course -No accommodation provided in the initial base where you are sent after passing the course, not even for the first days -Cost of the Uniform deducted from your wage every month, (-£30 per month, for a total of 12 months) -You get paid only when you are flying, during boarding, disembarking, or if there's any delay on the ground you don't earn a single penny. -No meals provided to the crew, not even in the longest flights (e.g. 4 hours 10 minutes to go, 4 hours 40 minutes to come back). All the cabin crew needs to bring their own food and water from home. -In every flights there's an Average Spend target to reach (e.g. £2,50 per passenger on a total of 185 passengers), the cabin manager must push the crew to sell as much as possible in order to achieve the target. A crew member who is not very good at selling may be called to Dublin to attend a meeting in which he/she get intimidated in order to push him to sell more.

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