Robert Walters reviews

Thanks for getting in touch and leaving a review. I’m genuinely sad to read your response and would like to let you know, as I tell everyone, my door is always open for yourself or anyone within the business to come and have a chat. Feedback, good or bad on any aspect of the business is always welcome. If I may, I would like to address the points you’ve raised in your review. • Robots: we don’t actually have any (are you really a current employee?); • TVs: it is true we recently purchased some televisions for the office. These were bought to improve the office environment, to help consultants keep abreast of business developments and to help office communication as we’ve grown into a larger business. It’s worth noting that as this is a purchase of capital (and a relatively inexpensive one at that) the cost is allocated over a number of years. So the impact on consultant bonuses is next to nil. Consultant bonuses are decided on performance. Regarding the other points you’ve raised, it’s a shame you feel this way but I don’t think your experience is typical. We do everything we can to ensure that we maintain an open and fun culture that enables our people to perform at their very best. Generally feedback that I get on this from our new consultants to people who’ve been with us 10 years or more is positive, and supporting that is the fact that turnover is low for our industry. The senior management team and I appreciate that we can’t keep everyone happy all of the time however we definitely try to and we would welcome the opportunity to discuss and consider any areas in which you feel we could improve. Kind regards, David Swan, MD, Japan and Korea