Rituals reviews

3.5

63% would recommend to a friend

(552 total reviews)
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Raymond Cloosterman

86% approve of CEO

58% positive business outlook

Rituals has an employee rating of 3.5 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rituals employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

552 reviews
3.0
Nov 13, 2024

You’re just a number

Recommend
CEO approval
Business Outlook

Pros

Good environment and nice colleagues

Cons

Lots of pressure, bad management, not enough staff, bad salary

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Rituals Response
1y
Dear, Thank you for your review. We regret that you experienced your time at Rituals the way you did and would like to get in touch with you about this. Would you please send an e-mail to: werving.retail@rituals.com Kind regards, HR Rituals (Benelux)
2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

•You do get to work with some amazing people who support you, especially when work can get a bit stressful •From a business point of view, you get to learn about KPIs, how to sell better •B Corp certified so they are good with employees •Recent upper management were really supportive

Cons

•Although you get to work with some amazing people, you also get bullies unfortunately •So much gossip, if there is a problem with someone, they won't approach the problem with said person, but treat it as drama •Had a few issues with a colleague, not just with myself but with other people. We even had customer complaints about this person but nothing was done about it •I felt like with some minor mistakes I've made, they were more magnified than the good I was doing •I didn't feel supported, often felt bullied, burnt out, neglected and stressed •Very high targets, when not being able to achieve, would make everyone feel bad

2.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Good onboarding program, super tasty lunch (at least when the department was still working at the HQ)

Cons

Don't be fooled by the employer branding! Working as a "customer relations and sales ambassador" is just a fancy title, this is nothing but a call center job. Super stressful, you have to ask for permission to leave your desk for toilet breaks because you're supposed to be on the phone. The full-time salary is completely unliveable for Amsterdam. No opportunities for salary increase or career progression. It would be better for your mental and physical health to work at Albert Heijn or at a bar

Viewing 238 - 240 of 552 Reviews

Glassdoor has 1,346 Rituals reviews submitted anonymously by Rituals employees. Read employee reviews and ratings on Glassdoor to decide if Rituals is right for you.