Rituals reviews

3.5

63% would recommend to a friend

(552 total reviews)
avatar

Raymond Cloosterman

86% approve of CEO

58% positive business outlook

Rituals has an employee rating of 3.5 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rituals employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

552 reviews
5.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

-Meaningful concept -Wonderful products at a great value -Great team culture -HUGE growth opportunity

Cons

-On boarding process was fast and could have been longer and in more detail

2.0
Oct 22, 2017
Recommend
CEO approval
Business Outlook

Pros

- In-store team were lovely (managers very supportive and other sales assistants were all very lively and bubbly - ensured a lovely working atmosphere), - The 'selling ceremony' was very detailed and intricate which allowed for a consistent, high-quality 'luxury' service amongst stores all over the world, - Wide learning scope: make-up, skincare, etc. - The philosophies behind the products are beautiful, and so are the products, which the company always works to improve - Constant training and regulation of service levels (through mystery shopper).

Cons

- Pay was very low for what was expected of us, but it was also inconsistent across sales assistants and stores, - There were unrealistic targets being set by the head office, - Highly unorganised office team, who seemed to always blame the in-store teams for everything even if the fault was not ours, - Whilst other stores have separate VM/Stockroom/Shopfloor/Cleaning teams, we were expected to do all of that ourselves which (again) was not reflected in the pay, - Lack of appreciation from the head office and a lot of pressure being thrown at in-store team nonetheless, - Strange pricing (e.g. £ prices were the same as € - even though the pound has a higher value).

3.0
Sep 5, 2017

Company Needs work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

40% Employee Discount Salary Holiday gift

Cons

Management needs work. Corporate has unrealistic expectations

Viewing 529 - 531 of 552 Reviews

Glassdoor has 1,343 Rituals reviews submitted anonymously by Rituals employees. Read employee reviews and ratings on Glassdoor to decide if Rituals is right for you.