Pros
Friendships made with follow employees. Ability to make a decent income if you are lucky. Good variety of products are available to sell, just hard to get implemented.
Cons
Moral is unbelievably low. Upper management's approach and mandates are reeking of desperation. Upper management is so disconnected with the field that the mandates they are making on the sales force are not only unrealistic but counterproductive. Micromanagement to the extreme no matter if you are new or a long time season employee, such as myself. Local management is scared to stand up for their teams and push back on the ridiculous standards that are being required. We had additional mandates handed down this week that requires us to be in the office for almost three days out of the week to do internal meetings and other nonsensical requirements that they are putting in place to try to force us to see more customers because they are desperate. Everyone is being held to the same requirements that are being put in place for underperformers. In other words, the mandates put in place for reps that are at 20% of plan are being pushed on the reps that are also at 120% of plan. Completely unfair. The sales rep role is becoming everything not related to sales but you are still required to hit your quotas. The amount of administrative work required beyond just the sale is overwhelming. There is almost no support for the sales rep. Training is horrible here. I have never understood why people say the training is so good. Training is essentially an online course curriculum that will put you to sleep. Commissions are often wrong and you have to track every penny that you are paid because the company will not go back on their own to change mistakes to your favor but they will go back to take money away from you. Based on the mistakes they make with me, I would guess that the company saves millions in unpaid commissions. They preach that they really believe in a work life balance but in reality you are expected to work long hours and work at home to complete what is required. If you go on vacation where they can reach you, expect calls from your manager. The constant threat that you will lose your job always hangs in the air above you. They also make it clear that you are replaceable. Changes in the company this fiscal year have made this a horrible place to work and reps are jumping from a sinking ship so fast that they are having trouble filling positions. They are actually hiring people that should not have the jobs in management or sales but are desperate so they fill them anyway for headcount.
