Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Ricoh?

60% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (79) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 352 reviews)); "Great people work there and there are a lot of resources to help in sales." ((in 308 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 146 reviews)); "Training is good" ((in 129 reviews)); "Culture is good and independent" ((in 90 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay was low and getting even lower for those who chose to keep their jobs after realignment." ((in 306 reviews)); "Low salary and not stable" ((in 139 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 116 reviews)); "There are constant layoffs and restructuring." ((in 72 reviews)); "Lack of Leadership and poor management practices." ((in 55 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

Madrid , Sant Cugat del Vallès , Barcelona , Alcobendas , Oviedo , Valencia , Gijón , Llanera , Sevilla , Burgos , Beneixama

Ricoh reviews

3.4

60% would recommend to a friend

(5,035 total reviews)

Yoshinori Yamashita

81% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,035 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,035 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Jun 3, 2026

Opportunity for innovation hindered by resistance to change

Portfolio architect

Recommend

CEO approval

Business Outlook

Pros

opportunity to build new solutions

Cons

reluctance to change old ways

3.0

May 26, 2026

Great people but old-school mentality and frequent layoffs

Marketing director

Recommend

CEO approval

Business Outlook

Pros

There are a lot of great people at Ricoh.

Cons

Old school. A lot of long-timers uninterested in modern marketing. Regular layoffs. High egos. Low knowledge.

3.0

May 26, 2026

Decent pay/benifits but expect to donate hours of drive time to the company without compensation

Field service technician

Recommend

CEO approval

Business Outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

Viewing 4 - 6 of 5,035 Reviews

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Ricoh

Ricoh reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Opportunity for innovation hindered by resistance to change

Great people but old-school mentality and frequent layoffs

Decent pay/benifits but expect to donate hours of drive time to the company without compensation

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