Revolut reviews

4.0

76% would recommend to a friend

(5,377 total reviews)
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Nikolay Storonsky

90% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
May 5, 2020

Dire

Recommend
CEO approval
Business Outlook

Pros

- Good Salaries - Great office space - Free Deliveroo

Cons

You only have to read some the most recent reviews to understand what it's like to work at Revolut. "A lot of good people around but culture is awful" "No work life balance, Management only cares about your works not you." "Top down micro management and unachievable targets" "Innovating company but complete wrong management" "Bad management, poor HR practices, would avoid" "Not recommended even if Revolut brand name big" There is no real autonomy to make a difference. Teams are not empowered to set and focus on longer term strategies. Senior leadership style is more of a dictatorship, with teams simply closing actions coming from the top. It's dire. Very open about company willingness to fire people with a '0% underperformance target by the end of 2020 at any cost' objective. General vibe is unfriendly and unsupportive. Glassdoor responses feel PR driven rather than respond to actual issues. You simply cannot sugar coat how the company acts. Yes, we may be building a rocket ship, but unless we develop a heart as a business, it's gonna crash.

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Revolut Response
6y
We’d like to thank you for taking the time to write this review, we do take these seriously and pass on all feedback to the appropriate people. Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. We feel that we’re an organisation where everyone’s ideas are respected, and that people have the autonomy and support to be able to pursue those ideas, so it’s disappointing that this hasn’t been your experience so far with us. We would urge you to escalate this to anyone in management you feel you can speak to. Thanks again for your recommendations, please know that they will be passed on.
1.0
May 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Cool product that is used by millions. Exciting and fast-pace

Cons

Poor management style. Moral compass is really off. I've seen people being fired with little communication or warning. Overpromised the role n scope when hiring. Unclear, ever-changing direction (normal for startups but pls don't change every week). Do not treat ppl as human but some machine/resource. Zero care.

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Revolut Response
6y
Thank you very much for taking the time to let us know your feedback. Employee experience is a big focus for us, and we’re looking at ways that we can improve that and ensure that roles are scoped and communicated properly. Please know that we’ll pass your feedback on to our recruitment team. That being said, we are in a hyper growth phase and in a hyper competitive sector, meaning that we do often have to pivot to the needs of our customers, and we will always need to do this. As you observe we’re a relatively young business and one that has grown super fast and that means things do change quickly. We’re trying to ensure that we have good tools and mechanisms in place to keep people informed right across the business and give everyone the opportunity to hear from our leadership directly about our business priorities. Do please feed back on our internal channels with any suggestions you have. We really do welcome them and act on criticism as well as praise. We support our managers with our Management and Leadership Guild and our Learning and Development team is creating programmes to ensure to help get the best out of our management at all times. Our performance review process includes time for informal and formal check ins. Where people have been let go after a performance review, this follows formal review and discussion of their performance. Where people have been asked to leave the business for underperformance we aim to do this with care and sensitivity. It’s great to know that you’re enjoying working on our product and making an impact on the lives of our customers, and we hope that you feel able to escalate some of your concerns to your manager, or through our internal channels.
2.0
May 2, 2020

A lot of good people around but culture is awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* A lot of passionate and talented people around; * Quite high salaries; * You can get a promotion and/or stock options after half-year performance reviews; * The company offers relocations if you're interested.

Cons

* The company positioned as an Agile company. Now there are a lot of managers, managers of managers, heads of managers, etc.; * Plans are constantly changing; * The CTO wants every developer to use TTD, but in reality the process of software development is often NDD (Nik driven development) as Nik personality likes to set not achievable goals and to push "product owners" to deliver things in extremely tight deadlines (using his own motto "get **it done"). It leads to long working hours and burnouts. You can't say anything good about quality in such an environment; * No QA (literally: there are 3 QA engineers, who are working with mobile developers, no QA for the frontend or backend at all); * Recently they added 2 other opportunity to fire people. This is 2 additional performance periods (so it's 4 performance periods a year). They call it "performance checkpoint" and it happens quarterly now. With the only difference: there is no way to get a promotion or bonus, but you can get fired; * The performance review process is broken: you can ask people to review you, but the only opinion which is important is the opinion of your "product owner", which obviously can be biased + "product owners", as they are mostly non-technical people, don't really understand what exactly you've done + last "performance checkpoint" all the POs were ultimately asked to decrease marks they set for their team members; * As a result they started to fire people without warnings (about 100 people this quarter based on some internal rumors); * The way how they fire people is awful: this is an often case, when you have a meeting with a person in the morning, but next day you see just "Account deactivated" in Slack; * They use the "product owner" term which can sound like this is a position described in some Agile frameworks, but don't let to fool yourself: this is just a word they use to call ordinary product managers. Most of them don't own their products and act as proxies between Nik and a team. Also, micromanagement is one of the favourite strategies to manage people; * You never know what you should do to get a promotion or a pay raise. The only way to get is your "product owner" specifically asks to promote you, but considering they fire people (and "product owners" as well) often, there is a chance to find yourself in a team with a person as a manager who barely knows anything about you and how you've worked.

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Revolut Response
6y
Thank you for your honest review. In the fast changing fintech landscape, we do feel it’s critical to be able to pivot to the latest needs of our customers and opportunities available to us, and as an agile organization we should always strive to do this. We appreciate your honest feedback about our management. We have a system where people can benefit from having line managers as well as functional managers, one is task and programme oriented and one an expert in skillsets who can help with realistic expectations and measures. We’re working to support our managers with our Management and Leadership Guild and our Learning and Development Manager is working to create programs to ensure that we’re getting the best out of our management at all times. We implemented quarterly performance reviews, which are common across many industries and give both management and employees a chance to honestly assess whether their work is on track and provide an opportunity to offer more support or coaching if needed, to help people achieve their goals. Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. Where people have been asked to leave the business for underperformance we aim to do this with care and sensitivity. Thank you again for taking the time to let us know about your experience, your feedback will be passed on.
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Glassdoor has 6,001 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.