Cool product, WORST culture - Product Owner Revolut Employee Review

1.0
May 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Cool product that is used by millions. Exciting and fast-pace

Cons

Poor management style. Moral compass is really off. I've seen people being fired with little communication or warning. Overpromised the role n scope when hiring. Unclear, ever-changing direction (normal for startups but pls don't change every week). Do not treat ppl as human but some machine/resource. Zero care.

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Revolut Response
6y
Thank you very much for taking the time to let us know your feedback. Employee experience is a big focus for us, and we’re looking at ways that we can improve that and ensure that roles are scoped and communicated properly. Please know that we’ll pass your feedback on to our recruitment team. That being said, we are in a hyper growth phase and in a hyper competitive sector, meaning that we do often have to pivot to the needs of our customers, and we will always need to do this. As you observe we’re a relatively young business and one that has grown super fast and that means things do change quickly. We’re trying to ensure that we have good tools and mechanisms in place to keep people informed right across the business and give everyone the opportunity to hear from our leadership directly about our business priorities. Do please feed back on our internal channels with any suggestions you have. We really do welcome them and act on criticism as well as praise. We support our managers with our Management and Leadership Guild and our Learning and Development team is creating programmes to ensure to help get the best out of our management at all times. Our performance review process includes time for informal and formal check ins. Where people have been let go after a performance review, this follows formal review and discussion of their performance. Where people have been asked to leave the business for underperformance we aim to do this with care and sensitivity. It’s great to know that you’re enjoying working on our product and making an impact on the lives of our customers, and we hope that you feel able to escalate some of your concerns to your manager, or through our internal channels.

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Cons

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