Rakuten Software Developer reviews

3.5

71% would recommend to a friend

(474 total reviews)
avatar

Hiroshi Mikitani

68% approve of CEO

42% positive business outlook

Software Developer Engineer employees have rated Rakuten with 3.5 out of 5 stars, based on 474 company reviews on Glassdoor. This indicates that most Software Developer Engineer professionals have a good working experience there. Rakuten is rated in line with the average (within 1 standard deviation) by Software Developer Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

474 reviews
2.0
Mar 14, 2016
Recommend
CEO approval
Business Outlook

Pros

No overtime (at least for the departments I worked for) Free breakfast, lunch, and dinner (reasonable quality but not so good)

Cons

You will not be promoted within the first 12 months (no matter how good you are) Way too many projects are outsourced, so employees often has nothing to work on! In some departments not knowing Japanese will be a big issue (even though official language is English) Terrible evaluation system which is not based on your achievements and technical skills as an engineer Engineers and non-engineers get paid the same amount based on the grade in company! Salary increase is too low when your grade increases As a foreigner I was treated horribly by Japanese managers

4.0
Jan 26, 2016

Really depends

Recommend
CEO approval
Business Outlook

Pros

Great job with great people.

Cons

Really depends which department you end up in.

3.0
Aug 5, 2015

Still a Japanese company

Recommend
CEO approval
Business Outlook

Pros

Pros and cons highly depend on the department and team you end up in, so I will write about my personal experience. But keep in mind that there are a lot of people who have exactly opposite situation. Rakuten is almost the only Japanese company that won't require Japanese language and you can apply without any knowledge of Japanese. In my team we always use English in all meetings, even though about 80% of members are Japanese. Work/life balance, overtime, etc. also depends on your team. I never did overtime in Rakuten, but I know people who stay until 10-11pm almost every day. My managers always treat me very well and with respect. I joined as a new grad, but my team treated me like a high-skilled mid-career employee. Me and other new comers were given tasks that require very high level of responsibility. However, for other departments it may be exactly opposite. Rakuten is a huge company with different cultures. Everything depends on on your department, your managers and teammates. But don't forget that it is still a Japanese company. If you apply from overseas and never lived in Japan, you will have a lot of challenges. But hey, it's Japan. Don't expect western-style management, culture and traditions. I see a lot of people complain about their work in Rakuten, but compared to other Japanese companies, in my opinion it is not so bad.

Cons

The worst case is your team doesnt use English at all, you are not given any tasks, managers treat you like a little kid or without any respect, you do a lot of overtime, etc. Very bad OJT training that required you to do meaningless meetings, presentations and tasks. For new grads - very bad HR training that requires you to do even more meaningless things (for example engineers have to sell Rakuten cards). For new grads - you don't know department that you end up in (it's almost random). Low salary. Too many meaningless meetings, Japanese business style. No innovations, too much copying from competitors.

Viewing 451 - 453 of 474 Reviews

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