Rakuten reviews

3.6

71% would recommend to a friend

(3,541 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jul 4, 2025

Appraisals are worst

Recommend
CEO approval
Business Outlook

Pros

1. Free Food and GYM 2. Shuttle service is available from Office to Metro 3. Good Office Space

Cons

1. Last minute chagnes 2. Too much work, most of the times you support on weekends 3. Poor appraisals 4. Toxic culture

4.0
Jul 3, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work with

Cons

Nothing to say much on this

4.0
Jul 3, 2025

Best place to work

Recommend
CEO approval
Business Outlook

Pros

One of the best place to work. With exposure to new technologies.

Cons

Perks can be better. Better management

Viewing 268 - 270 of 3,541 Reviews

Glassdoor has 4,193 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.