Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 251 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 201 reviews)); "Nice people to work with" ((in 187 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 127 reviews)); "Free meals and snacks" ((in 107 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 288 reviews)); "Management is bad and HRs are not friendly." ((in 189 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 137 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 35 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,540 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,540 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

1.0

Feb 19, 2018

Work culture is bad , gender inequality

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Free breakfast lunch Location is good CEO

Cons

Bad work culture, ethics , Discipline

1.0

Jul 27, 2017

If you can't speak Japanese, please don't come.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance. Only Japanese people or managers work late. Nice free meals.

Cons

Literally dumping their money into Barcelona thing.

4.0

Jun 28, 2017

Nice place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Awesome work life balance - Current Management is very responsive to the employee queries and problems - Facilities are good (Free lunch, transport allowance(public, ola ...) ... - Lots of employee engagement (Games,Hackathons ...) - Decent pay/hike

Cons

- Food is not good enough - More a Japanese culture oriented company, slow development processes.

Viewing 193 - 195 of 3,540 Reviews

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Rakuten

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Reviews by job title

Work culture is bad , gender inequality

If you can't speak Japanese, please don't come.

Nice place to work

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