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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,534 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Oct 21, 2025

      Overall nice place to work!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life, nice team, flexible hours, benefits

      Cons

      High pressure on sales team, average/low pay based on market, strict 4 day in office requirement, not much room for advancement

      4.0
      Oct 20, 2025

      An Ambitious Organization

      Executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Constant learning opportunities and growth both professionally and personally. AI focused, Member focused, and constantly looking to improve the business in all aspects.

      Cons

      Decisions take a long time, and not always communicated well.

      Viewing 175 - 177 of 3,534 Reviews
      Related searches: Rakuten jobs | Rakuten salaries | Rakuten benefits | Rakuten interviews | Rakuten conversations
      ReviewsRakuten reviews

      Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.