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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      70% would recommend to a friend

      (3,521 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      May 13, 2026

      Great mentorship and flexibility, but fast-paced challenges exist

      Broking representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      An exceptional place for fresh graduates to kickstart a career in trading. The company prioritizes mentorship and provides a steep but rewarding learning curve that truly helps you understand market dynamics. The casual dress code makes the floor feel approachable, and the hybrid work model (3 days in office, 2 from home) offers the perfect balance between team collaboration and personal flexibility.

      Cons

      Fast-paced environment (can be intense, but great for growth). "Margin Erosion": When giving too much to the client eats the profit. The company frequently introduces new features and enhancements, but system stability and platform reliability sometimes appear to lag behind. This can affect operational efficiency and potentially lead to loss of business opportunities during critical periods. This impact much on employee salary increment and bonus.

      Viewing 13 - 15 of 3,521 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,167 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.