Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (127) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 248 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 207 reviews)); "Nice people to work with" ((in 184 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 129 reviews)); "Free meals and snacks" ((in 105 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 289 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 133 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 32 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,534 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Dec 11, 2025

Good to settle down with low pay and direction less career

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Work life Balance. Lots of perks and flex time .

Cons

No career growth. The BU chain of hierarchy is so long and useless it would decades to reach upper management.

1.0

Dec 10, 2025

Not for someone wants to grow

Software qa engineer

Recommend

CEO approval

Business Outlook

Pros

Cafeteria No micromanaging Easy going on targets

Cons

No value to the experience and existence Of your Department changes due to high level changes, you are bound to leave what u we’re doing. If your manager like you, there is no need to follow any process in promotion

4.0

Dec 9, 2025

Heavily depends on team

Associate applications engineer

Recommend

CEO approval

Business Outlook

Pros

I got lucky and landed on a team with great work life balance and communication between members.

Cons

Some departments are really old fashioned with lots of overitme

Viewing 127 - 129 of 3,534 Reviews

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Rakuten

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Reviews by job title

Good to settle down with low pay and direction less career

Not for someone wants to grow

Heavily depends on team

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