Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Our CEO is very optimistic and has the ability all the way. Good leader. The very good thing about our CEO he addresses all the employees in asakai. Benefits of free breakfast, lunch, commute allowance. Good Project.

Cons

Long office hours. It seems to be a typical startup where you are asked to work for 12 14 hours and you have to be ready to pick their call at any time. Horrible, You lose your patience, get frustrated. It causes personal life issues. You will start having a health issue, mental problem.

2.0
Oct 26, 2019

Bad culture shift

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, decent benefits, flexible work schedule

Cons

Leadership does not care about their people. They are completely un-engaged. No one trusts HR because they protect the company not the people.

2.0
Oct 14, 2018

Attitude

Recommend
CEO approval
Business Outlook

Pros

1. Free breakfast, lunch and dinner 2. Brand recognition 3. You can speak English.

Cons

1. Asakai, which drives most of people crazy. 2. Japanese work style although it says it’s a “global company”. 3. Low salary. 4. Your evaluation is fully controlled by your manager. 5. Innovation? Seriously? 6. Due date >>> quality 7. No training for new graduate engineers, they treat you as mid career employees. ...

Viewing 121 - 123 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.