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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      70% would recommend to a friend

      (3,527 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      Dec 23, 2025

      Average

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get free breakfast, lunch and dinner

      Cons

      Difficult to maintain work-life balance and a lot of overtime

      4.0
      Dec 22, 2025

      Good

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good and it will help to balance your personal life

      Cons

      They need to focus on employee benifits

      3.0
      Dec 21, 2025

      Too Many Other Jobs

      Business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Since many tasks fall outside the scope of the Job Description (JD), there are opportunities to learn a wide variety of things. Because everyone is dedicated to their duties and KPIs, it is easy to involve other departments when working on company-wide missions.

      Cons

      It is quite common for completely unrelated tasks to account for roughly 40 % 40% of the workload. It is not an environment where one can proactively build their own career path. There is a strong bias toward short-term KPIs, resulting in weak strategic thinking regarding mid-to-long-term goals and data-driven decision-making.

      Viewing 109 - 111 of 3,527 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,174 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.