Rakuten reviews

3.6

70% would recommend to a friend

(3,527 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, good office culture

Cons

If nothing revenue generating department very less hike and less salary

4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to get a visa to Japan

Cons

Lower salary Japanese management style

3.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Healthy work-life balance; overtime is rare.

Cons

There are too many organizational layers, career growth paths are limited. Japanese language proficiency is usually required. Working in 'Rakuten Way' is expected, some managers tend to micromanage. Too many unnecessary reporting lines. Daily huddles, weekly email reports, and one-on-one meetings with managers are common. Weekly team reporting meetings often cover the same topics (though this varies by department).

Viewing 106 - 108 of 3,527 Reviews

Glassdoor has 4,174 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.