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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,532 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jul 7, 2016

      Don't Do It

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool office with free food, lunches and some company gatherings.

      Cons

      If you are a software engineer or product manager then avoid. - The most immature engineering & product organization I've worked for. - They don't care about quality software design on any level. - A vast majority of design decisions are just one off hacks. - Product managers are really just glorified project managers. - This place is swimming in technical debt and they don't care. I heard several times when enquiring about doing things with a minimal level of professional quality. "we don't work like that here" and "we are successful in spite of ourselves". Not kidding those are actual quotes from a VP.

      1.0
      Mar 29, 2016

      Run away if you think about your carrier.

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good to get visa and come to Japan. - Lots of foreigner from everywhere with interesting ideas and different approach. - You are very productive wherever you come from, compared to the overall outcome. - No way to fire you. - No need to do overtime as you must be a long term (Japanese) employee and to get promoted. - Free lunch (if you don't understand that with a small raise you would get better food anywhere outside)

      Cons

      - Approaching modern technologies with an old mindset. - Global doesn't mean "hire foreigners so that looks cool and they even speak English" ... - Salary benefits are low compared to the city standards. Ridiculous raises. - "Bonus" is a differed salary that is turned more and more into stock options (frozen for 5 years). - Performance bonus does not depend on performance and is decided by HR, not manager - Passion to just stay hours in office doing nothing. Useless meetings - Childish culture, values are just slogan. Continuous propaganda on TVs through RNN. - No wish to retain talents, if you are smart you will leave. Guess who stayed.

      1.0
      Sep 1, 2014

      I strongly recommend foreigners to look for other jobs.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      free lunch, big name everyone knows your company

      Cons

      -HR pretty much lied to new grads such as englishnization. (It is a Japanese company and most foreigners are leaving because they are very disappointed. 90% of people don't speak English... -Poor top management. Managers are bunch of amateurs. -operational tasks, new grad tasks and foreigners are not being respected. -30 man for starting looks high and don't really increase after that. Don't really have much benefits. (Birthday party, baseball tickets discounts are totally useless, can't count those as benefits.

      Viewing 103 - 105 of 3,532 Reviews
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      Glassdoor has 4,181 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.