Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

70% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (470) , Senior Software Engineer (176) , Applications Engineer (127) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (31) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 251 reviews)); "Good and free food." ((in 201 reviews)); "Nice people to work with" ((in 187 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 133 reviews)); "Free meals and snacks" ((in 107 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 286 reviews)); "Management is bad and HRs are not friendly." ((in 190 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 130 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

70% would recommend to a friend

(3,527 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jan 30, 2026

Good place to stay longer but just lose yourself

Program manager

Recommend

CEO approval

Business Outlook

Pros

Company can’t fire you easily. Free 3 meals & low work load ( tech division )

Cons

Follow your boss only. Organizations changes every year based on management needs, even your title.

5.0

Jan 30, 2026

Best company to start your carrer

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice Culture friendly managers manageable work load

Cons

% salary hikes are single digit. No hybrid work mode unless you are sick No pickup and drop

3.0

Jan 29, 2026

Good enough

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance for some Good for starting your career in Japan

Cons

Requires on-site attendance A lot of politics Needs to improve on recognizing real talents High turn over due to poor management

Viewing 88 - 90 of 3,527 Reviews

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Good place to stay longer but just lose yourself

Best company to start your carrer

Good enough

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