Rakuten reviews

3.6

70% would recommend to a friend

(3,526 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jan 30, 2026

Too Slow

Recommend
CEO approval
Business Outlook

Pros

No stress and good work life balance and meals

Cons

No development or real technical challenge and a serious lack of automation

3.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Wlb and good payment in dalian

Cons

Limited growth ceiling height and low allowances

3.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Company can’t fire you easily. Free 3 meals & low work load ( tech division )

Cons

Follow your boss only. Organizations changes every year based on management needs, even your title.

Viewing 85 - 87 of 3,526 Reviews

Glassdoor has 4,172 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.