Rakuten reviews

3.6

70% would recommend to a friend

(3,525 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

there are no pros with this employer

Cons

just toxic across all levels of management

3.0
Feb 3, 2026

Mangement Isuue

Recommend
CEO approval
Business Outlook

Pros

- 3 times food - Stability

Cons

- Declined career progress - Bully (may differ by department) - Restricts to think in advanced to improve product and process

3.0
Feb 2, 2026

-

Recommend
CEO approval
Business Outlook

Pros

Job stability and good tech to work

Cons

Management issues in few teams

Viewing 79 - 81 of 3,525 Reviews

Glassdoor has 4,171 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.