Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

70% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (470) , Senior Software Engineer (176) , Applications Engineer (126) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (31) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 245 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 202 reviews)); "People are nice in my department" ((in 172 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 124 reviews)); "Free meals and snacks" ((in 105 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 286 reviews)); "Management is bad and HRs are not friendly." ((in 187 reviews)); "As a foreigner I was treated horribly by Japanese managers" ((in 133 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

70% would recommend to a friend

(3,525 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Feb 7, 2026

Avg

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and decent culture

Cons

Not challenging work Not profitable company Very slow in terms of new tech adoption

4.0

Feb 5, 2026

Good work culture

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

Nice work culture and management

Cons

Sometime politics in some department

5.0

Feb 4, 2026

AI/ML intern

Ai/ml intern

Recommend

CEO approval

Business Outlook

Pros

Really a good insight with a great real basis projects

Cons

There should be more dought sessions

Viewing 76 - 78 of 3,525 Reviews

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Good work culture

AI/ML intern

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