Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

70% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (470) , Senior Software Engineer (176) , Applications Engineer (126) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (31) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 245 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 202 reviews)); "People are nice in my department" ((in 172 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 124 reviews)); "Free meals and snacks" ((in 105 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 286 reviews)); "Management is bad and HRs are not friendly." ((in 187 reviews)); "As a foreigner I was treated horribly by Japanese managers" ((in 133 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

70% would recommend to a friend

(3,525 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 13, 2026

dsd

Team lead

Recommend

CEO approval

Business Outlook

Pros

work life balance and good diversity

Cons

career celling is low and salary growth is slow

5.0

Feb 12, 2026

Good first company

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and great people in the company

Cons

Boston is expensive place to work

3.0

Feb 11, 2026

Culture

Applications engineer

Recommend

CEO approval

Business Outlook

Pros

∙ Fast-paced, entrepreneurial culture with opportunity for rapid growth ∙ Competitive salary and benefits packages ∙ Exposure to diverse business segments (e-commerce, fintech, telecom, sports) ∙ International environment with English widely used ∙ Merit-based advancement opportunities

Cons

∙ High workload and long working hours, especially during peak seasons ∙ Hierarchical decision-making despite entrepreneurial messaging ∙ Frequent organizational restructuring can create uncertainty ∙ Language barrier (Japanese-heavy meetings despite English policy) ∙ Work-life balance can be challenging

Viewing 70 - 72 of 3,525 Reviews

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