Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

70% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (470) , Senior Software Engineer (176) , Applications Engineer (126) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (31) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 245 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 202 reviews)); "People are nice in my department" ((in 172 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 124 reviews)); "Free meals and snacks" ((in 105 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 286 reviews)); "Management is bad and HRs are not friendly." ((in 187 reviews)); "As a foreigner I was treated horribly by Japanese managers" ((in 133 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

70% would recommend to a friend

(3,525 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Feb 19, 2026

Good company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Free breakfast, lunch and dinner.

Cons

Breakfast close early and dinner open late to keep employees at the office.

2.0

Feb 18, 2026

Work-Life Balance Is Great, Product Direction Is Not

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work-life balance and benefits are great.

Cons

No clear vision on the future product plan and roadmap, The company is continuing to rely on existing business models.

5.0

Feb 16, 2026

Good atmosphere

Software engineer

Recommend

CEO approval

Business Outlook

Pros

People are nice in general. The office is clean and the lunch will be provided when you're in the office. Work-life balance is good (unless you have to urgently support production issues)

Cons

The speed of development projects are slow. Since the company is big, they are less tolerant to mistakes and you will need to plan very well before execution. Managers are also scared of making mistakes.

Viewing 67 - 69 of 3,525 Reviews

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Ratings by category

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Good company

Work-Life Balance Is Great, Product Direction Is Not

Good atmosphere

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