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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      70% would recommend to a friend

      (3,523 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Oct 30, 2018

      Bad management

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diverse group of people. Lots of networking opportunities

      Cons

      The low salary is the least of the problems. Everyone just tries to put the blame on one another instead of getting things done. No one takes responsibility and learns from their mistakes.

      1.0
      Sep 7, 2017

      horrid

      Affiliate marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      short here there is none

      Cons

      I worked for them for 4 months and never got paid 1 cent. 4 months of hard IT and computer work web design all that did not get paid period other than the experience and that does not pay the bills in fact i lost money.

      2.0
      Jul 28, 2016

      Ghastly company, Amazon without the class.

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big company, paychecks generally arrived on time. There were ice creams in the fridge. Covered parking.

      Cons

      Poor, remote management. Full of lifers from Buy.com, folks who dressed like Britney Spears and had been there 12 years but did little if anything as far as I could tell. "Embedded employees"?. Awful experience. Wretched feel to the place. My first day of work as a remote employee involved four phone meetings. Two were calls from my "boss" to talk about the meetings coming up....in 15 minutes. "Wait didn't we just HAVE a meeting, and aren't we having another meeting in 15 minutes..."?

      Viewing 58 - 60 of 3,523 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,169 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.