Rakuten reviews

3.6

70% would recommend to a friend

(3,525 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Feb 23, 2017
Recommend
CEO approval
Business Outlook

Pros

- Lots of roles/ teams to explore - Independence and respnsibility - Very high standards at work - Cool ambience to work - Good support from team across. - Friendly, work life balance and the stick to there ethics and culture. - Learning opportunity is very high.

Cons

Highly competitive Dynamic process Poor IT Support

1.0
Sep 1, 2016

Worst Company i ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good and Talented Colleague around

Cons

Worst Management-None of them know how to run a company or treat Employees. They openly blame employee for silly thing saying its Indian Employee Mentality and complete lack of trust on employees-Security Guard notes down at what time u come to office and leave in a register, they note even ur break timing. This company Fails in every aspect and department possible. They carefully select employess while hiring but fail to give them good opportunities. Most of managers behave like puppets to there tokyo counterparts. if u have good relationship with ur managers and do whatever they direct u too do than ur actual work u will be appreciated and promoted. Most of the time u will be in meeting rooms or u will be sending ur reports to ur managers(U will have multiple managers for whom u have to answer). Lot of politics, you never know who is stabbing you from behind. For most of the people who thought the work environment would be better after the BOT Program its a big Disappointment. Stay Away from this company incase u wanna work in healthy work environment. Even your designation is based on the salary you ask for, higher the salary better the designation.

1.0
Nov 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Three times food. Free buttermilk.

Cons

Never ever join rakuten, if you dont have personal life than only join, here people will work minimum 12-15 hours with pressure. They doesn't follow agile, only for name sake agile but everything is Micromangenent and no Garuntee of making permanent after probationary period. hectic work, only good for freshers. No proper planning they don't know what is agile they thought only Story point and complete in 15 days. If not stretch and complete. U can't learn because of pressure and sudden change in priority. Take the offer from here they pay good but never ever join, Dont believe in words of HR and Consutensy. HR will force to write good feedback for every 2-3 bad feed back in glassdoor. lots of people who came from standard company feel like jail and no proper documentation and no proper requirements gathering, developer has to do all this and 6 days work will be asked to do in 2-3days. No cab but people should come by 8.30 Every Monday u should be present by 8.30 otherwise it ll be absent. HR will spoil you because no resources want to join here. Only name sake product company but work is like service based startup. They will keep track how much u will go for tea and even lunch. Manager will keep track of ur jira logs even if u logged more they thought u r not fast and bad work life balance. If they r paying more means work also double. This company not for settle down. If you want to face the hell than join here.

Viewing 55 - 57 of 3,525 Reviews

Glassdoor has 4,171 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.