Rakuten reviews

3.6

70% would recommend to a friend

(3,521 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,521 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

2.0
Mar 24, 2026

Not bad but not good either

Recommend
CEO approval
Business Outlook

Pros

Free food and certificates as well

Cons

SLDC process is too slow. Fixing small bug will take 1 to 3 months to push to production

Viewing 43 - 45 of 3,521 Reviews

Glassdoor has 4,167 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.