Mar 17, 2025
Rakuten reviews
71% would recommend to a friend
Hiroshi Mikitani
77% approve of CEO
56% positive business outlook
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Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).
Reviews by job title
4K reviews
Mar 17, 2025
Rakuten Response
1yThank you for taking the time to share your thoughts on Rakuten with us. We’re glad to hear you appreciated the work-life balance, innovative benefits like Work From Anywhere July, and the free in-office lunches.
We’re sorry to hear about your concerns regarding leadership, accountability, and morale. We take feedback like this seriously as we work to improve and advance in line with our company values. While reorganizations are sometimes necessary to align with our goals, we understand the need to more clearly communicate how these actions will support our long-term growth.
We’re committed to fostering a positive and collaborative environment for all employees, and your insights will help us as we continue to make changes. Thank you again for your contributions during your time with us, and we wish you the best in your next professional endeavor.
