Rakuten reviews

3.6

71% would recommend to a friend

(3,545 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Mar 18, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good company free meals and dinner

Cons

No issues with office all are very passionate about work

3.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary is competitive and benefits is satisfactory

Cons

Depending on the department, but hours can be difficult working with a global team

avatar
Rakuten Response
1y
We’re glad to hear you found the salary competitive and the benefits satisfactory—these are areas we strive to excel in to support our employees. Under our R-Flex policy, we encourage employees to set their schedules in the way that best allows them to get their work done while maintaining a healthy work-life balance. We understand that cross-border collaboration with global teams can sometimes lead to challenging hours, depending on the department. As a global company, we’re always looking for ways to better support our teams and create balance while maintaining strong collaboration across time zones. Thank you again for your contributions during your time with us, and we wish you the best in your future endeavors.
4.0
Mar 18, 2025

Can be better

Recommend
CEO approval
Business Outlook

Pros

- Free food (breakfast, lunch, dinner) - Chill vibes depend on dept and team - Good office location

Cons

- Start to have 4 time working in office - Salary low

Viewing 388 - 390 of 3,545 Reviews

Glassdoor has 4,199 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.