Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (127) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 252 reviews)); "Free food for 3 meals per day (you have to arrive early and leave late for breakfast and dinner)." ((in 202 reviews)); "People are nice in my department" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 126 reviews)); "Free meals and snacks" ((in 102 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 283 reviews)); "Management is bad and HRs are not friendly." ((in 192 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 129 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 45 reviews)); "Bad upper management." ((in 32 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,533 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,533 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Aug 25, 2014

a very promising non-traditional Japanese Company?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice english speaking environment. Free lunch. Dinner is cheap. Nice environment.

Cons

Open office, if you do not like. Everyone works in the same big office.

5.0

Apr 29, 2014

Great company & great people!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is a really exciting company to work for plus we have catered breakfast on Wednesdays and lunch on Fridays. These perks along with great benefits and great people make this place awesome!

Cons

None really. We get all the bank holidays off! It's great!

5.0

Dec 13, 2012

Rigorous and supportive leadership experience.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

very supportive, very educational, very friendly. The best first post-undergrad job experience I could have hoped for, and the company is growing lik crazy now!

Cons

Long hours, and very strange leadership roles. At the time not very international, but I perceive that this has improved dramatically.

Viewing 3529 - 3531 of 3,533 Reviews

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Rakuten

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a very promising non-traditional Japanese Company?

Great company & great people!

Rigorous and supportive leadership experience.

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