Rakuten reviews

3.6

71% would recommend to a friend

(3,533 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Apr 11, 2010

Corporate culture changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees at Linkshare make the best of the workplace and there is a real sense of camaraderie. The workload can be challenging and its always busy.

Cons

I don't believe that Rakuten truly views their employees as people or has respect for them. People are boiled down to KPI's and this reflects in the compensation and morale at the company.

2.0
Dec 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Still a competitor - with a unique but comparable technology - in an online space that has come to be dominated by Google and Amazon.

Cons

With the departure of the founders and original top management, after buyout by a Japanese firm, management objectives and metrics are increasingly opaque. Salaries remain near the bottom of the market, and loyalty is not rewarded.

3.0
Feb 2, 2009

Just ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

given a lot of client resonsibility right away. Lots of different tasks. No day was the same. Everything was always changing. That coulde be pretty exciting.

Cons

Compensation wasn't very good. Also, compensation was pretty variable and comp packages changed a lot. You never really knew what you were getting so it was hard to plan. Compensation and your client goals didn't align very well so it was hard to be incented to do waht was best for clients.

Viewing 3529 - 3531 of 3,533 Reviews

Glassdoor has 4,183 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.