Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 262 reviews)); "Free food for 3 meals per day (you have to arrive early and leave late for breakfast and dinner)." ((in 206 reviews)); "Nice people to work with" ((in 182 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 129 reviews)); "Free meals and snacks" ((in 102 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 283 reviews)); "Management is bad and HRs are not friendly." ((in 195 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 134 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 42 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,543 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Apr 15, 2025

good pay

Data scientist

Recommend

CEO approval

Business Outlook

Pros

extra cash back for employees

Cons

can be hectic on some days

Rakuten Response

11mo

Thank you for sharing your feedback about your experience as a Data Scientist in New York. We’re glad to hear you value the extra cash back benefits for employees and are pleased that you find the pay competitive. We understand that some days can be hectic. Please remember that we offer generous Paid Time Off, Sick Leave, and Volunteer Time Off policies, as well as mental health benefits. If things ever feel too busy, we encourage you to speak with your manager or HR Business Partner about how you can take advantage of these resources. Thank you again for your feedback and for your contributions to Rakuten.

3.0

Apr 14, 2025

Average

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Free Meals and excellent colleagues

Cons

Low salary compared with other IT companies

3.0

Apr 14, 2025

Good place to work

Tech leader

Recommend

CEO approval

Business Outlook

Pros

Great work you will get to work on the core platforms and services. Get good support and exposure working in latest technologies.

Cons

Communication and building confidence with HQ takes its own time. however once you connect well with them, you are taken care well.

Viewing 349 - 351 of 3,543 Reviews

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