Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 16, 2025

Backend Developer

Recommend
CEO approval
Business Outlook

Pros

Latest Tech Stack Supportive Manager Free Food Nice Company Location Allowances

Cons

Average Compensation Less Benefits Compared Competators

4.0
Apr 16, 2025

Diverse working environment

Recommend
CEO approval
Business Outlook

Pros

Rakuten offers a truly global and diverse environment with colleagues from all over the world. The company supports innovation, and there’s a lot of freedom in how you approach your work. Teams are generally supportive, and there’s good exposure to different systems and business processes.

Cons

Salary growth is relatively slow compared to industry standards. Career advancement opportunities can be limited, and internal mobility is not always transparent. Some departments suffer from unclear decision-making structures and legacy systems.

3.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

No Layoffs Good Team Members Variety of Domain

Cons

Less focus on quality of work Internal politics in some teams

Viewing 346 - 348 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.