Rakuten reviews

3.6

70% would recommend to a friend

(3,523 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Nov 16, 2011

A roller coaster, fun & intense at times.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, the people are a ton of fun. You can learn a lot from everyone as long as you take the time to ask questions and get to know them. It's an open community and everyone is friendly. Also, it's a pretty cool company.

Cons

Disorganization, sometimes major lack of communication. I do believe this is slowly improving, it's really up to the individuals and teams to figure things out for themselves.

4.0
Nov 14, 2011

FreeCause: Fast paced, Fun, and Fulfilling.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FreeCause understands and encourages a balance between personal life and work life, and it does its best to merge the two with company outings, after-work drinks, delicious catered lunches, great holiday parties, and a fun atmosphere in the office. In addition, the work is exciting, the people are young, and everyone here works hard. FreeCause is a great environment to work in.

Cons

Not too much interaction between departments.

5.0
Nov 10, 2011

Great place to learn and grow.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A growing company that does a great job taking care of its employees through internal growth opportunities, company outings and a stocked kitchen.

Cons

Communication and collaboration between departments is improved but could be better to increase productivity and limit some repetitive manual tasks.

Viewing 3484 - 3486 of 3,523 Reviews

Glassdoor has 4,169 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.