Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jan 24, 2013

Challenging work while still remaining fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Committed, talented people you're collaborating/innovating with - Management experience and expertise - Ambitious goals, supported by the parent company Rakuten - Cool office conveniently located right at South Station - Free daily lunch, lots of drinks, snacks (including espresso machine and kegerator) - Monthly outings/parties, ping pong room,

Cons

- Things move quickly, need to be prepared to work

3.0
Jan 17, 2013

Great introduction to online e-commerce

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Backbone of internet e-commerce; work with premier advertisers; understand multiple internet business models

Cons

job growth is limited; good amount of turnover; company culture could improve

4.0
Jan 17, 2013

Great people, fun environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros include: great people, fun working environment, reasonable hours. Pay has been good for me as I work on commission...not sure the pay is great for all roles/positions. Buy.com is now owned by a very large Japanese internet company, Rakuten and they are looking to make a name for the company outside of Japan....big growth plans.

Cons

Somewhat limited career advancement opportunities as it is a fairly small company employee wise. There have been lots of changes over the past few years with the acquisition which have been difficult to deal with and tough on morale. While it seems that Rakuten has big plans it is unclear how the new model will perform outside of Japan.

Viewing 3457 - 3459 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.