Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 254 reviews)); "Good and free food." ((in 198 reviews)); "Nice people to work with" ((in 178 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 123 reviews)); "Free meals and snacks" ((in 102 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 286 reviews)); "Management is bad and HRs are not friendly." ((in 194 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 136 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 40 reviews)); "Bad upper management." ((in 35 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Apr 23, 2016

Sales manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, friendly and genuine people to work with, great pay, lots of opportunities for growth. The best job I've had. I can't wait to see where this fast-growing company will go.Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down.

Cons

Less commitment of top management. Often delayed response to competitors caused by management's concern that acting would result in not meeting

3.0

Mar 7, 2016

Marketing Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tasks were easy- they were quick to do, young company

Cons

No direction from the staff on the tasks and the employee turnover was high

3.0

Feb 23, 2016

Great place to develop skills, but long-term is still up for debate.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learning environment, fast-pace, lenient to foreigners, majority market shareholder

Cons

Overwhelming workload, English is not very widespread, start-up culture but tied down with red-tape which is not very practical

Viewing 3448 - 3450 of 3,542 Reviews

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Rakuten

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Sales manager

Marketing Coordinator

Great place to develop skills, but long-term is still up for debate.

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