Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 254 reviews)); "Good and free food." ((in 198 reviews)); "Nice people to work with" ((in 178 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 123 reviews)); "Free meals and snacks" ((in 102 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 286 reviews)); "Management is bad and HRs are not friendly." ((in 194 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 136 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 40 reviews)); "Bad upper management." ((in 35 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

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Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

3.0

Jul 11, 2016

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a good company

Cons

Salary is low compared to market salaries

4.0

Jun 13, 2016

Good Company

Marketing analyst

Recommend

CEO approval

Business Outlook

Pros

Nice company culture, relatively friendly co workers, diverse accounts

Cons

Work is dependent on the accounts like most agencies, needs better collaboration between analysts and account teams

4.0

May 30, 2016

A decent place to work with good benefits.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people, low stress environment, awesome perks. CEO seems to have a good grasp on things and is making it happen.

Cons

Due to low stress environment, sometimes there is not much work getting done. Back-end tech is outdated and needs a serious overhaul.

Viewing 3442 - 3444 of 3,542 Reviews

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