Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Aug 24, 2016

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Englishnization - company use English to communicate even in Japan. Good and friendly atmosphere of work. Everyone is very helpful and nice. Free lunch

Cons

Weekly morning meeting is difficult to come 1 hour earlier than usual. Less attractive salary. very crowded cafeteria. Still there is top down culture that prohibit some innovative ideas.

3.0
Aug 21, 2016

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

Big opportunity on your first career. Able to deal with many new challenges a lot broad work for learning. New office, good facility.

Cons

Mixed culture with global and Japanese. Lack of development on human resource and technology. Very much Japanese style of work flow. 40 hours of overwork included in base salary.

3.0
Aug 18, 2016

In the midst of internationalization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Diversity at its core. Great place to experience a company that is going international.

Cons

Processes are very much mired in bureaucracy. Some elements of Japanese work culture may not make foreigners feel too welcome.

Viewing 3439 - 3441 of 3,542 Reviews

Glassdoor has 4,195 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.