Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (127) , Product Manager (93) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 243 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 214 reviews)); "People are nice in my department" ((in 187 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 128 reviews)); "Free meals and snacks" ((in 99 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 273 reviews)); "Management is bad and HRs are not friendly." ((in 195 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 134 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 32 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,534 reviews)

Ratings by demographic groups

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Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

1.0

Mar 9, 2014

Go get yourself another job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good start for if you are new to the business

Cons

Terrible management has no clue what is going on. Daily huddles and weekly meetings to let others know how busy you are. Keep track of everything you do

1.0

Mar 9, 2014

Sr. Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good location in the middle of union sq

Cons

terrible environment to work with ridiculous goals you can never achieve. impossible to understand CEO during company meeting.

3.0

Feb 16, 2014

Project Management Rakuten

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great people, good data, awesome city.

Cons

Everything moves too slow, upper management is closed minded. Too short-term focused. No clear career path.

Viewing 3421 - 3423 of 3,534 Reviews

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Go get yourself another job

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