Rakuten reviews

Silly company rules that slow down every single process Lack of communication The environment is still extremely Japanese and not willing to embrace diversity. The culture is almost military-like, where everyone is expected to behave all the same, following the nonsensical work process. Departments don't communicate well with each other, resulting in you always having to explain the situations when you get contacted by multiple people from different sectors - especially in English.

Two tier system. Japanese worker and management have the superior mentality that only them can make decision and direct non Japanese. Females are expected to serve tea and do all dirty work regardless of your actual job description. Management can be rude and harsh. (agree with the military style mentioned in one review). Mikitani is probably a smart person but being surrounded by too many "yes" men.