Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 260 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 208 reviews)); "People are nice in my department" ((in 179 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 131 reviews)); "Free meals and snacks" ((in 112 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 283 reviews)); "Management is bad and HRs are not friendly." ((in 190 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 135 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Skip to content Skip to footer

Notifications

Rakuten

Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Aug 1, 2014

Strategic Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are rewarded for hard work - ability to move upwards, merit based salary increases and bonus eligibility. Also, given that Rakuten LinkShare is expanding globally, there is opportunity to move and grow internationally with the company, or even move laterally within other Rakuten US based companies. Employees also receive some office perks, such as catered breakfast and lunch once a week. Account team also travels for on site client meetings, which can be pretty cool depending on the retailer one is visiting.

Cons

Salary is not competitive in SF or NY, the work can get mundane after awhile, high turnover rate for these reasons.

3.0

Jul 19, 2014

Good Japanese company for foreigners

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Very lively and open, new challenges everyday. You will be in charge of individual services. Your contribution will be very obvious.

Cons

IT operations are slow. some departments are very Japanese domestic thinking. Compensation somewhat low compare to other IT companies. The company is more business-driven.

4.0

Jul 13, 2014

International company in Japan

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Basically, There are only English speaker in the office even security guards can speak English. Free lunch and gym in the office. atmosphere in workplace was really good. there are many international workers and they are friendly too. A lot of opportunities to work outside Japan as well.

Cons

Working hard. it is like typical Japanese working culture. many worker stayed late at the office as voluntarily . most people are dissatisfied with their salary.

Viewing 3397 - 3399 of 3,539 Reviews

Top companies for "Compensation and Benefits" near you

Google

4.5★Compensation & Benefits

Amazon

3.7★Compensation & Benefits

Jobs at Rakuten

Content Operations Support Intern (Audiovisual Communication)

Barcelona

View job

Content Operations Graduate (Audiovisuals Graduate)

Barcelona

View job

Content Account Management Coordinator

Barcelona

View job

Junior Partner Manager - Ad Monetization

Rakuten reviews FAQs

Reviews Rakuten reviews

Rakuten

Rakuten reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Strategic Account Manager

Good Japanese company for foreigners

International company in Japan

Top companies for "Compensation and Benefits" near you

Jobs at Rakuten

Rakuten reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Rakuten reviews FAQs

Jobs at Rakuten