Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 260 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 208 reviews)); "People are nice in my department" ((in 179 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 131 reviews)); "Free meals and snacks" ((in 112 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 283 reviews)); "Management is bad and HRs are not friendly." ((in 190 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 135 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

Sep 3, 2014

Lots of Opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ambitious strategy with lots of opportunities and rewards for those willing to step up. Smart people and a focus on employee development Company investing in culture

Cons

Inter office communication needs improvement. Sometimes different businesses within Rakuten Marketing are not on same page

1.0

Sep 1, 2014

I strongly recommend foreigners to look for other jobs.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free lunch, big name everyone knows your company

Cons

-HR pretty much lied to new grads such as englishnization. (It is a Japanese company and most foreigners are leaving because they are very disappointed. 90% of people don't speak English... -Poor top management. Managers are bunch of amateurs. -operational tasks, new grad tasks and foreigners are not being respected. -30 man for starting looks high and don't really increase after that. Don't really have much benefits. (Birthday party, baseball tickets discounts are totally useless, can't count those as benefits.

3.0

Aug 29, 2014

Long hours. Very tiring. Hard to get promoted because "no one gets promoted"

Bu new grad

Recommend

CEO approval

Business Outlook

Pros

Free breakfast and lunch (Lunch is tasty). A lot of smart and global-minded douki. A lot of them will become your very good friends. Tokyo is a fun city for young people. Free japanese class provided by the company during work hours if you need to improve your japanese.

Cons

Power harassment from upper level. Very long hours (Leaving at 10pm-12pm two three times a week is totally normal) Really hard to get promoted. Miscommunication in the company because of language barrier. Random haizoku (job assignment) after training so a lot of new graduate don't enjoy what they do. Not much transparency (vertically and horizontally)

Viewing 3388 - 3390 of 3,539 Reviews

Top companies for "Compensation and Benefits" near you

Google

4.5★Compensation & Benefits

Amazon

3.7★Compensation & Benefits

Jobs at Rakuten

Content Operations Support Intern (Audiovisual Communication)

Barcelona

View job

Content Operations Graduate (Audiovisuals Graduate)

Barcelona

View job

Content Account Management Coordinator

Junior Finance Operations & Tax Analyst

Barcelona

View job

Rakuten

Rakuten reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lots of Opportunity

I strongly recommend foreigners to look for other jobs.

Long hours. Very tiring. Hard to get promoted because "no one gets promoted"

Top companies for "Compensation and Benefits" near you

Jobs at Rakuten

Rakuten reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Rakuten

Rakuten reviews FAQs