Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 254 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 196 reviews)); "People is nice" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 127 reviews)); "Free meals and snacks" ((in 104 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 282 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 41 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

4.0

May 30, 2025

Good work environment

Big data engineer

Recommend

CEO approval

Business Outlook

Pros

Learned a lot Good work/life balance Good team Good severance

Cons

Unclear business direction Too conservative and traditional, unyielding

3.0

May 30, 2025

A one man show

Vice president

Recommend

CEO approval

Business Outlook

Pros

international workforce. English is spoken. Nice office. strong business cases.

Cons

its a one man show. most executives are just there to ask Mickey what to do... 5 days work from office with very strong enforcement. Offices are packed and noisy with a bit of a kindergarden attitude. very low support of working mothers and employees who can not come to office frequently.

2.0

May 30, 2025

Business side and Develop side is totally different world.

Creative & web director

Recommend

CEO approval

Business Outlook

Pros

You can meet a lot of people from different countries.

Cons

The quality of managers depends on which team you will stay. The company will force you to join the training about ‘the thinking way of CEO’

Viewing 304 - 306 of 3,542 Reviews

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Good work environment

A one man show

Business side and Develop side is totally different world.

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