Prudential reviews

3.7

67% would recommend to a friend

(5,222 total reviews)
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Andrew Sullivan

64% approve of CEO

60% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Standard advantages of working for a large company: - Decent benefits - Substantial resources (educational, technological) at your disposal - Opportunity to move around into other groups

Cons

Senior management spends so much time pandering to Wall Street that they don't dedicate the attention needed to producing an efficient organization. Every earnings call Charlie drones on about becoming a "more nimble, less market sensitive" company, while the company's operating model remains the same. The company is disorganized and bureaucratic, making it hard to get things done without many layers of approval. This may be changing for the better with the recent layoffs, but time will tell. In addition, the company can be highly political. Promotions or the ability to move into certain groups are often based on having an MBA, or tenure length, rather than the ability and motivation to actually get things done. There are Directors and VPs who are absolutely coasting, while a handful of hard-working individuals pull all the weight. Compensation is often below market, and Senior management celebrates this. On an internal company call, when discussing compensation within the company, Rob Falzon made the hilarious statement of "we don't want our employees to be mercenaries (hired soldiers)" - implying that Prudential employees should be okay with being under-compensated, because Pru makes up for it with such a great "culture." The problem with this, of course, aside from being plagiarized from a Goldman Sachs CEO, is that culture doesn't pay bills. If expenses at the company are a problem, Rob can always volunteer up his generous pay package as the first cost-cutting target.

1.0
Oct 24, 2023

NOT WHAT THEY PROMISED

Recommend
CEO approval
Business Outlook

Pros

Work from home, pays for licensing, provides laptop, and people are nice virtually on your team.

Cons

This company isn’t legitimate in what they promise, they mislead the employees and the customers. Shoppers think they’re calling for food benefits, or free cash, not a Medicare plan. You’re dealing with the poorest and most vulnerable people. I call this place elder abuse because the seniors are abusing me on the phone. Most of these people are NOT looking for Medicare plans, they’re looking for food flex card benefits or cash. The inbound calls have limits, half the people hang up or just rude. Then there’s a new 48 hour rule where the shopper has to call you right back or you have to wait 48 hours to call them. It’s the most micromanaged, and scam like sakes job I ever had. They are a rip off for all the work you have to do. If you need something, take it until you can find something else but it’s a fake place as far as the opportunity they promised.

2.0
May 19, 2020

Dumpster Fire

Recommend
CEO approval
Business Outlook

Pros

Commute if you live near Newark.

Cons

CMO is completely inept. CEO is gutting the company to lower costs in all the wrong places. Was tricked by the CMO in my opinion. You need to apply to other positions for career development they rarely promote. Culture has gone downhill every year for the last 5 years.

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Prudential Response
6y
Thank you. We appreciate your candid feedback.
Viewing 19 - 21 of 5,222 Reviews

Glassdoor has 6,913 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.