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      Primark

      Engaged Employer

      Primark reviews

      3.5

      65% would recommend to a friend

      (12,173 total reviews)
      avatar

      Eoin Tonge

      61% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Primark has an employee rating of 3.5 out of 5 stars, based on 12,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      3.0
      Feb 2, 2026

      Not the worst part time job

      Retail sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some deals/discounts you get for other stores (that aren't Primark) or restaurants. You get 15% staff discount (although I think it should be more) Interacting with different people all day definitely helps you as you learn how to handle different interactions. I can't really think of any pros that are specific to working in Primark to be honest, it's the same as any old retail job. Work-Life balance is fine, once I leave work I don't think about it until my next shift.

      Cons

      Management of staff could be better - at the end of the day, managers will complain that recovery is slow or not done, but this could easily be tackled if they put more colleagues onto each table so that more tables are recovered, rather than having every table half-recovered. In addition to my previous point, they give one person too many areas to look after which is unfair. Having to book holidays months in advance and all at once is very annoying especially since you don't know what plans are coming up in between. I don't know about the other branches, but the customers in Ilford are especially annoying, I guess a pro you could take from this is learning patience.

      Viewing 244 - 246 of 12,173 Reviews
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      Glassdoor has 15,885 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.