Primark reviews

3.5

64% would recommend to a friend

(12,162 total reviews)
avatar

Eoin Tonge

60% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Aug 23, 2016

Think before you apply

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's not too many pros except that you meet and get to know some great people

Cons

Everything! Upper management needs to listen to the staff, they are overworked, tired of being talked to with disrespect from other staff members and managers and nothing is done about it, and underpayed. If you do your job you don't get noticed because there are so many bad people that they overtake all of the attention There is no follow through or really and policy and procedures. Staff can be late consistently, no call/no show, clock in and walk out into the mall or to the movies and nothing will happen to them. It is hard for managers to be able to handle these situations because they have no support from P&c who just sits in their nice chairs and gossips and drinks their coffee all day. The store is a joke and a downgrade if you want to further yourself in retail. You will learn nothing here. They hire and kee anyone and everyone, people with experience, no experience, rude attitudes, racists, people who will threaten others or actually fight others in the store

3.0
May 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Enjoyed my early days, plenty of opportunities, everyone got along and there was a sense of achievement to actually getting S**t done. Flexible working and relatively good pay. Really nice modern offices in Dublin HQ. People around the business seem relativity nice and friendly.

Cons

Outsourced a lot of their long term knowledgeable staff Lost valuable members of the department Too much time wasted talking about things, lack of decision making Management top heavy Friends recruiting friends and forming their own friendship groups (old vs new) New people coming in changing things that actually work department split across counties not working together conflict workloads Too many processes and policies

3.0
May 13, 2016
Recommend
CEO approval
Business Outlook

Pros

- Good pay for retail job - Get to do paid overtime almost everyday - Meeting lots of nice people from different countries - People are helpful, especially if you just started working there - Never boring: there's always something for you to do

Cons

- No staff discount - Management expects you to do overtime and gets disappointed if you don't (don't know if there's retaliation if you say no too many times, even though you have a certain number of hours in your contract) - Repetitive tasks - If you're unlucky you'll get a team that's not so supportive and there's nothing you can do to change it (that's the downside of having so many different people working together) - Can be physically hard when the store is full of customers (and you don't get extra help)

Viewing 136 - 138 of 12,162 Reviews

Glassdoor has 15,871 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.